Terms of Service

Last updated: 21 July 2026

These terms govern your use of Trade By Focus ("the platform"), operated by James Mitchell, trading as Trade By Focus, a sole trader based in the United Kingdom ("we", "us"). Our trading address is United Kingdom. By creating an account and using Trade By Focus, you agree to these terms. Section 16 explains how the terms can change and how we will tell you before important changes take effect.

1. What We Provide

Trade By Focus is a monitoring and management companion app for people who already hold a MetaTrader 5 (MT5) trading account with a broker. It lets you watch your account, see your open positions and trade history, manage your existing trades, and set up automated entry tasks that run on your instruction.

On our higher-tier plans you can connect more than one MT5 account at the same time and copy trades from one of your connected accounts to your others. These features are described in Sections 4, 6, and 9.

Trade By Focus is a software tool only. It is not a broker, it does not hold your money, and nothing it provides is financial advice. See our Financial Disclaimer for full details.

2. Who Can Use Trade By Focus

To use Trade By Focus you must:

We do not open broker accounts for you, we do not introduce you to any broker, and we are not connected to or partnered with your broker. You remain the account holder, and you deal with your broker directly for funding, withdrawals, and any account issues.

3. Your Licence to Use the Platform

While you have an account in good standing, we grant you a personal, non-exclusive, non-transferable right to use Trade By Focus for your own trading activity. Everything that makes up the platform — the software, design, branding, and content we create — belongs to us or our licensors and stays ours. Anything you create in the platform (such as journal entries) stays yours; you give us permission to store and process it so the platform can work for you.

4. How Trade By Focus Works

When you connect an account, Trade By Focus runs a MetaTrader 5 session on your behalf on its own infrastructure (see Section 5). That session signs into your broker using the details you provide and links to the app, so you can view your account data and manage your trades from your phone or browser.

Multiple accounts. On our Max plan you can connect more than one MT5 account at the same time, up to the limit of your plan. We run a separate session for each connected account, and every account is handled, secured, and stored in exactly the same way (see Section 5). You remain in control of every connected account, and the responsibilities in these terms apply separately to each one.

You are always in control. Trade By Focus does not make trading decisions for you and never trades at its own discretion. Every order is either placed manually by you, or carried out by an automated task or schedule that you have set up and switched on. We simply carry out the instructions you give.

Whether an order actually reaches the market depends on our infrastructure being available, your broker connection being live, and your broker accepting the order. Trade By Focus is not responsible for any trade that fails, is delayed, is missed, or is executed differently than expected because of connectivity problems, downtime, broker rejection, or any other cause outside our control.

5. Your Broker Account and Data Handling

How we connect. To start your session you enter your MT5 account number, password, and broker server through the app. These details are sent over an encrypted connection and used only to sign your session into your broker.

We never store your credentials. Your MT5 account number and password are never saved to our database, never written to our application logs, and never kept on our web servers. On the server that runs your session, your password is held in memory and written to a locked-down file for under three seconds while MetaTrader 5 starts up, then permanently deleted. Your account number is used once to start the session and is not kept afterwards.

What we do keep. For each account you connect, the only broker-related details we retain are your broker's server name (which identifies the broker and is not a credential) and a one-way scrambled hash of your account number that we use solely to notice if you switch accounts. That hash cannot be turned back into your account number. If you connect more than one account, you may also give each account a nickname to tell them apart — this is a label you choose, not a credential, and you should not include any sensitive information in it.

Your trade data. Trade By Focus reads your account information, open positions, and trade history from your live broker session so it can display them to you and power your tasks, alerts, and insights. This is read-only reporting of activity on your own account — we pull the data, we do not change your broker records.

What you authorise. By connecting your account you authorise Trade By Focus to sign into it and to open, change, and close positions strictly in line with the instructions you give through the app. Trade By Focus does not act as a discretionary manager of your account.

Where it runs. The hosted MetaTrader 5 service runs on servers located in Germany (Hetzner, Falkenstein), and session data passes through our relay infrastructure in London, United Kingdom (DigitalOcean). Our Privacy Policy explains how your personal data is handled, including transfers outside the UK.

6. Tasks and Schedules

When you switch on a task or schedule, you are instructing Trade By Focus to place trades on your live broker account automatically when your chosen conditions are met. You are responsible for any trade placed by a task or schedule you have activated. You should keep an eye on your active automations and switch them off if the market changes or they no longer suit you.

Any pre-built strategies or templates we provide are tools only. They are not financial advice or a recommendation to trade, and past performance is never a guarantee of future results.

Trade Signal Groups. Signal content originating from third-party trade signal groups (including but not limited to Telegram channels) is provided as-is, sourced directly from the relevant group, and is not vetted, verified, or endorsed by Trade By Focus. We make no representation as to the accuracy, completeness, timeliness, or profitability of any signal. You are solely responsible for reviewing and actively monitoring any connected signal group's output, both before and after execution.

You determine how signals are executed. Signals do not simply mirror onto your account. For every group you connect, execution follows the settings you choose, not the provider's: your own lot sizing; whether to follow the signal exactly or apply your own presets; your entry style (laddered or instant); your own breakeven behaviour, including overriding the provider's; your own partial-close levels at each take-profit; the trading hours during which signals may execute; and whether to suppress execution around high-impact news. Because these settings are yours, the trades placed on your account can differ materially from the provider's signal — in size, entry, management, and whether they are placed at all — and you are responsible for the settings you choose, just as you are for any other automation you configure and switch on.

By enabling this feature you specifically acknowledge and accept the following risks: incorrect, incomplete, or contradictory signals issued by a provider; messages that are edited or deleted by the provider after being read or acted upon, where we have no obligation to detect, re-fetch, or notify you of such edits; misinterpretation or misclassification of signal text by our automated parsing; and variability in signal quality and reliability between groups, which we do not audit, rate, or guarantee. We accept no liability for losses arising from any of the above, except where Section 14 says liability cannot be excluded.

This feature requires active, ongoing monitoring on your part at all times. We strongly recommend testing any newly connected signal group on a demo account before enabling live execution, as signal quality varies materially from group to group.

Signal rankings and leaderboards. Any ranking, leaderboard, score, or statistic we show for a signal group is derived from tracking that group's published signals against live market prices, and is provided for information only. It is not an endorsement, recommendation, or rating of the group or its operator, is not audited or independently verified, reflects past tracked activity only, and is not a promise or prediction of future results. You should not rely on it as the basis for any trading or subscription decision.

Account-to-account copy trading. On the Max plan you can turn on copy trading, which replicates trades from one connected account that you choose (the source) onto your other connected accounts (the copies). Like any other automation, this runs only because you have set it up and switched it on, you can pause or stop it at any time, and you remain responsible for every trade it places.

Copy trading multiplies your risk. Each trade on the source account — including a losing trade — is copied to every account you have set to copy it, so your total exposure and any losses are multiplied across those accounts. Copies are not guaranteed to match the source: you can apply your own lot sizing, and optional randomised timing and sizing mean a copy may be placed at a different time, size, or price than the original, may only partially fill, or may fail entirely and independently of the source, depending on each account's session, broker, connectivity, and available margin. We are not responsible for any copy that is delayed, missed, sized differently, or executed differently than the source. You are responsible for monitoring the source account and every copy account at all times.

7. No Financial Advice

Nothing in Trade By Focus is financial, investment, tax, or trading advice, and nothing it shows you is a recommendation to buy, sell, or hold any instrument. We do not assess whether any trade, strategy, or market is suitable for you. Charts, data, insights, alerts, and pre-built strategies are provided for information and convenience only.

Trading carries a high risk of loss. You should not trade with money you cannot afford to lose, and you should seek independent professional advice if you are unsure. See our Financial Disclaimer for full details.

8. Your Responsibility

You are solely responsible for your own trading decisions and for everything that happens on your broker account — including any trade you place manually and any trade placed by a task or schedule you have activated. In particular, you are responsible for:

You accept all financial risk from any trade placed through Trade By Focus.

9. Subscriptions, Free Trial and Billing

Trade By Focus is offered on a paid subscription with three tiers:

Extra account slots (Max plan). The Max plan includes 2 connected MT5 accounts. You can add further accounts for $15 per month (USD) each, up to the plan maximum of 10 accounts in total. Extra account slots are billed on the same monthly subscription as your Max plan and renew and cancel with it.

Price guarantee for existing subscribers. If your paid subscription started before 1 August 2026, you keep your original price for as long as that subscription remains active. This guarantee applies to subscriptions started before 1 August 2026 — it does not apply to free trials. Being on a free trial on 31 July 2026 does not lock the old price; only starting a paid subscription does. If your subscription is cancelled or lapses and you later resubscribe, the pricing current at that time applies.

Free trial. New Essential and Pro subscriptions start with a 7-day free trial, during which you have full access to try the platform and are not charged. If you do not cancel before the trial ends, your subscription begins automatically and your first payment is taken at the end of the trial period. The Max plan is not offered on a free-trial basis: choosing Max starts a paid subscription immediately, takes your first payment at that point, and ends any free trial you have in progress.

Auto-renewal. Subscriptions renew automatically each month until you cancel. Each renewal is charged to your chosen payment method on your monthly billing date.

Cancellation and refunds. You can cancel at any time. When you cancel, your subscription stays active until the end of the period you have already paid for and is not renewed after that. If you cancel within 14 days of the day your subscription contract started, you are entitled to a partial refund under your cooling-off right — our Refund Policy explains how this works. Outside that period, we do not provide refunds for payments already made, including for unused days within a paid period, except as set out in the Refund Policy or where the law requires.

What you pay. The price shown at checkout is the total amount we charge you. Prices are in US dollars; if you pay with a card in another currency, your card issuer may apply its own conversion rate or fee, which is outside our control. We may change our pricing or tiers in future; if we do, we will give you notice before any change affects you, as described in Section 16.

10. Payments and App Store Purchases

Subscriptions are managed and paid through our own web billing portal, handled by our payment provider, Stripe. We do not see or store your full card details.

Your Trade By Focus subscription is not an in-app purchase. If you use the mobile app, billing does not happen inside the app — you start, change, or cancel your subscription through our external web portal. The app may link you to that portal, but the purchase and any payment take place on the web, not through the app store.

11. Account Security

You are responsible for keeping your Trade By Focus login details secure and for all activity that happens under your account. Do not share your login with anyone. If you think your account or your broker credentials have been compromised, change your password and contact us straight away so we can help secure your session.

12. Acceptable Use

When using Trade By Focus you may not:

13. Service Availability

We do not guarantee that Trade By Focus will always be available or uninterrupted. Sessions may be paused or interrupted by maintenance, server restarts, broker downtime, or connectivity problems. We are not liable for any loss caused by an interruption, delay, or unavailability of the service, except where Section 14 says liability cannot be excluded. We will provide the service with reasonable care and skill, as the Consumer Rights Act 2015 requires.

14. Limitation of Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law — including your rights under the Consumer Rights Act 2015 to a service performed with reasonable care and skill.

Subject to that, and to the maximum extent permitted by law, Trade By Focus and its operator shall not be liable for:

15. Termination

We may suspend or close your account, or end your session, at any time — including immediately — if you breach these terms, if we suspect misuse or that your credentials have been compromised, or where we are required to by law. In those cases no refund is due for the remainder of the period, except where the law requires one.

If we close your account for any other reason — that is, where you have not breached these terms — we will give you reasonable notice where we can, and we will refund the part of any payment that covers the period after your access ends.

You can stop using Trade By Focus and cancel your subscription at any time, as described in Section 9.

If your account is closed, your right to use the platform ends, but the parts of these terms that by their nature should continue — such as the limitation of liability and the no-financial-advice disclaimer — remain in force.

16. Changes to These Terms

We may update these terms from time to time — for example to reflect new features, plans, or pricing, changes to how the platform works, or legal and regulatory requirements. The current version is always published on this page, marked with the "Last updated" date at the top.

How changes take effect. If a change is material and could be to your disadvantage — for example a price increase, a significant reduction in what your plan includes, or a significant new obligation on you — we will tell you at least 14 days before it takes effect, by email or a clear notice in the app, and the change will not apply until that notice period has passed. Changes that are minor, that improve the platform, or that we must make for legal, regulatory, or security reasons may take effect sooner, and we will still let you know about them.

No change will reduce the service you have already paid for within your current billing period, other than changes required by law or needed for security.

Your choice. If you do not agree with a change, you can cancel your subscription at any time before it takes effect, as described in Section 9, and stop using the platform. If you continue to use Trade By Focus after a change has taken effect following notice, that continued use is your acceptance of the updated terms.

17. Complaints

If something has gone wrong, we want to know. Our Complaints Policy explains how to raise a complaint, how quickly we will respond, and what your options are if you are not happy with our answer. Trade By Focus is not regulated by the Financial Conduct Authority, so the Financial Ombudsman Service does not cover us — the Complaints Policy explains what applies instead.

18. General

19. Governing Law

These terms are governed by the laws of England and Wales. You can bring a claim against us in the courts of England and Wales, and if you live in Scotland or Northern Ireland, you may also bring it in your local courts. If you live outside the United Kingdom, nothing in these terms takes away protections that the law of your country of residence gives you and that cannot be excluded by agreement, and nothing prevents you bringing a claim in your local courts where that law gives you the right to do so.

20. Contact

James Mitchell, trading as Trade By Focus
United Kingdom
james@tradebyfocus.com